Technical Training Supervisor

eTelecare is one of the Philippine’s largest contact centers, with 7 sites, and over 4,000 employees in this country alone. eTelecare has grown from a small outsourcing startup with one site and 500 employees, to one of the world’s leading customer contact center providers.

In the Philippines, eTelecare Global Solutions only recruits the top graduates of the country's leading universities and technical schools. Our new employees receive extensive instruction on call center skills, including American culture and idioms, sales techniques and customer service, before they train on client programs. As a result, our employees are capable of handling even the most complex programs and most demanding customers.

With superior service, and dramatic growth, eTelecare is where careers take off.

Qualifications
:

Bachelor's degree in any field
At least 1 year experience in training/handling trainers
Must have experience in technical project management
Excellent communication skills
Proficiency in MS Office Applications
Must be willing to be assigned in shifting schedules
Microsoft Certified Professional, Microsoft Certified Systems Engineer, or Microsoft Certified Trainer, an advantage

Date: 12 May 2008
City/Town: Cebu
Location: Cebu
Wage/Salary: negotiable
Start: to be known
Duration: to bw known
Type: Full Time
How to apply: send resume by email
Company: Etelecare
Contact: John Santos
Phone:
Fax:
Email: